By Grumpy Old Supply Chain Professional
Last year, my inbox was inundated with emails about how all my problems would be solved with blockchain. This year, I am hearing how a chatbot and AI will be the solution to all my problems. It is amazing how quickly it has gone from ignoring one thing in my inbox to ignoring another thing in my inbox.
The idea that all of this is the solution to my basic need of stocking the shelves and that I will pay you hundreds of thousands if not millions to implement your “solution” is so funny I almost smiled. Almost.